Privacy Policy

Falcon Equipment & Supply Company ("we," "us," or "our") respects your
privacy. This policy explains what information we collect, how we use it, and
your choices. By using our website or services, you agree to this policy.

SMS/Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS/text messaging program — including your mobile number and consent — will not be shared with any third parties for their marketing purposes. All other categories of data sharing exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information we collect
- Information you provide: name, address, phone number, email, and details
  you share when you buy from us, request service or a pickup, apply for
  financing, or contact us.
- Order and payment information needed to process purchases. Payment card
  details are handled by our payment processor; we do not store full card
  numbers.
- Automatic information: when you visit our site we may collect device and
  usage data (such as IP address, browser type, and pages viewed) through
  cookies and similar technologies.

How we use your information
- To process orders, service requests, pickups, and deliveries.
- To communicate with you about your purchase, service, or request - including
  by phone, text, or email (see message opt-in terms where applicable).
- To provide support, warranty help, and financing assistance.
- To improve our website, products, and services, and for security and fraud
  prevention.
- To send marketing or promotional messages where you have opted in; you may
  opt out at any time.

How we share information
We do not sell your personal information. We share it only with service
providers who help us operate (for example, our e-commerce platform, payment
processor, shipping/freight carriers, and financing partners), and when
required by law. Equipment manufacturers may receive information needed to
register warranties or process warranty claims.

Cookies
Our site uses cookies to keep it working properly, remember your preferences,
and understand site usage. You can control cookies through your browser
settings; disabling them may affect site functionality.

Your choices and rights
You may request access to, correction of, or deletion of your personal
information, and you may opt out of marketing communications, by contacting
us using the details below. We will respond as required by applicable law.

Text messaging
If you opt in to text messages, message and data rates may apply, and you can
opt out at any time by replying STOP. See our SMS terms for details.

Children's privacy
Our site and services are intended for adults; we do not knowingly collect
personal information from children under 13.

Changes to this policy
We may update this Privacy Policy from time to time by posting the updated
version on this page.

Contact us
Falcon Equipment & Supply Company
102 West Broadway, Ogden, IL 61859
Phone: 217-582-2299   Email: info@falconesc.com